Terms & Conditions

Section 01 / General

Acceptance of Terms: By signing up for TuneFreq, you agree to these terms. If you don't agree, please don't use the platform.

Who Can Use TuneFreq: You must be at least 13 years old to create an account. If you're under 18, you need parental consent to make purchases or upload music for sale.

Account Responsibility: You're responsible for your account security. Choose a strong password, don't share it, and notify us immediately if your account is compromised.

Prohibited Conduct: Don't use TuneFreq to upload illegal material, spam users, harass others, or attempt to hack the platform. We'll terminate accounts that violate these rules.

Platform Fees: TuneFreq charges a 5% platform fee on all sales. Artists keep 95% (minus payment processing fees, which are separate and set by our payment provider). Our first $5,000 revenue promotion (0% fees) applies to qualifying artists.

Termination: We reserve the right to suspend or terminate accounts that violate these terms, infringe copyright, or harm the community. You can delete your account anytime from the Console.

Section 02 / AI-generated music

TuneFreq does not allow AI-generated music to be published or sold on the platform. That means audio offered primarily as listening music must not be work created substantially by generative AI in place of human creative authorship you represent fairly. The full explanation, including how we think about edge cases and other products, is in our AI Policy.

Section 03 / Labels

Label accounts: Labels operate artist roster pages under their label profile. You are responsible for agreements with artists you roster and for content published under your label.

Roster and releases: You may invite artists, publish roster releases, and present products on behalf of roster artists in line with your arrangements with them and with TuneFreq's policies.

Revenue and payouts: Sales attribution and payouts follow the same fee structure as artist accounts unless otherwise stated for your label. Artists you pay outside TuneFreq remain responsible for their tax and legal obligations.

Brand and representation: You must not misrepresent rights, ownership, or exclusivity. Disputes between you and roster artists are between those parties; TuneFreq may suspend accounts that abuse the platform or infringe others' rights.

Section 04 / Artists

Ownership of your work: You retain all rights to music you upload. TuneFreq does not claim ownership of your work. By uploading, you grant us a limited license to host, transcode, and distribute your music on the platform.

Copyright Compliance: You must own or have permission to upload all material. Uploading copyrighted material without authorization violates our DMCA Policy and may result in account termination.

Pricing & Sales: Artists set their own prices (fixed, name-your-price, or free). TuneFreq does not dictate pricing. Sales are final unless you choose to offer refunds.

Payouts: Artists receive payouts weekly (every Monday) for sales in their balance. There is no minimum payout threshold. Payouts are processed via our payment provider to your connected bank account.

Taxes: Artists are responsible for reporting and paying taxes on their earnings. TuneFreq provides sales reports but does not withhold taxes (except where legally required for international artists).

Bulk Upload: Artists can upload multiple files simultaneously. You're responsible for ensuring all uploaded files comply with these terms and copyright law.

Community Radio: Tracks are opted into community radio by default (128kbps preview quality). You can opt out individual tracks or releases from your Console. Radio plays help listeners discover your music.

Removing your work: You can unpublish or remove your releases and works anytime. Purchases already made are not revoked—listeners keep what they bought. Refunds (if any) are your responsibility.

Section 05 / Listeners

Purchases: When you purchase music, you're buying a digital download license for personal, non-commercial use. You do not acquire rights to redistribute, resell, or use the music commercially.

Downloads: Purchased music is available for download in the format(s) offered by the artist (e.g., MP3, FLAC, WAV). Download links are accessible from your Console library.

No Refunds (Default): Sales are final unless the artist chooses to offer refunds. If you have an issue with a purchase (e.g., corrupted file), contact the artist first. If unresolved, email us at [email protected].

Streaming & Radio: Community radio is free and accessible to all users (no account required). Preview-quality streams (128kbps) are available for discovery. Full-quality streams (256kbps) require purchase or artist opt-in.

Account Library: Your purchased music is stored in your Console library. We aim to make purchases available indefinitely, but we cannot guarantee perpetual access (e.g., if TuneFreq shuts down). Download your purchases promptly.

Messaging Artists: You can send messages to artists when you purchase their music. Be respectful—harassment or abuse will result in account suspension.

Section 06 / Limitation of Liability

TuneFreq is provided "as is" without warranties. We strive for 99.9% uptime, but technical issues happen. We're not liable for lost revenue, data loss, or other damages arising from platform outages or bugs.

Artists and listeners interact directly. TuneFreq is not responsible for disputes between users (e.g., refund requests, copyright claims). We provide the platform; you use it at your own risk.

Section 07 / Changes to These Terms

We may update these terms as TuneFreq evolves. If we make significant changes, we'll notify you via email or a site notice. Continued use of the platform after changes means you accept the new terms.

Last Updated: January 30, 2026

Section 08 / Contact & Disputes

Questions? Email [email protected] or use our contact form.

Governing Law: These terms are governed by the laws of New South Wales, Australia. Disputes will be resolved in the courts of New South Wales or via binding arbitration (your choice).